Expeal's privacy policy

How data is collected and used

What we do with the information we may collect

Effective date: January 10, 2026

Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform, and websites (collectively, "Services") provided by Expeal, Inc., its subsidiaries, and affiliates (collectively, "Expeal"). By using the Services, you consent to the data practices described in this policy and our Terms of Service. If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services

1. Collection of your Personal Information

Expeal may collect personally identifiable information, such as, but not limited to, your email address, name, physical address, telephone number, and IP address. If you purchase our Services, we collect and store your billing and credit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register with Expeal, we collect and maintain your account information such as email address and contact information. If you use our document preparation Services, we collect and store the information you enter in the course of generating or editing your document (which may vary depending on the type of document you are preparing), as well as your edited documents. If you contact our customer service personnel, we may record the phone call or retain the email string or chat transcript for quality assurance purposes. If you access our chats or forums, we collect and store your name, email address, and information about the relevant jurisdiction and your legal matter or question for quality assurance purposes and, in some instances, to connect you with potential attorneys (but we do not monitor or access any communications between you and your counsel that occur outside of our Services). If you receive a Expeal purchase through your employer or other association, we may collect and store information about your association with the sponsoring entity. Expeal may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests, and favorites. Expeal will not delete customer information other than upon customer request. However, Expeal reserves the right to delete customer information for members with a free account status at any time.

Information about your computer hardware and software may be automatically collected by Expeal. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. Expeal also collects geolocation information based on visitors’ IP addresses. This information is used by Expeal for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Expeal may also collect information about your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, this information may be collected and used by them. Expeal encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. Expeal is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.

2. Use of your Personal Information

Expeal collects and uses your personal information to operate and improve our Services and deliver the Services you have requested. Expeal may also use your personal information to inform you of other products or services available from Expeal and its affiliates that may interest you. Expeal may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Expeal does not sell, rent or lease its customer lists to third parties. Expeal may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you’ve expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.

Expeal may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfillment. Expeal may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable Expeal to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.

Additionally, if you access our Services through a third party, and in the course of doing so you provide information to them, the third party may retain and use the information you provide pursuant to their privacy policy. In such cases, the third party’s use of your personal information is governed by their privacy policy and not the Expeal privacy policy.

Expeal uses tracking pixels and other technology to track the pages our customers visit within our websites. This data is used to understand our customers’ needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. We use third parties such as Google Analytics for data collection and analytics to collect, process, and store your site usage and browser information on our behalf when you use our Services.

Expeal uses tracking to create remarketing audiences of users based on user behavior and visits to our website. Expeal may also target these users with custom ads based on affinities/interests, geographic, and demographic signals. Users can opt out of some or all of these advertising features by visiting Facebook's ad page, Google's opt-out page or resources like the NAI consumer opt-out page. Expeal may use email addresses to target users with custom ads through third party advertising platforms. Expeal shares certain customer information described in Section 1 above with third parties to perform services (advertising) on our behalf.

Some web browsers have incorporated "Do Not Track" (“DNT”) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Our websites may not respond to all browser-based DNT signals; however, our websites do respond to the Global Privacy Control (“GPC”) to opt-out of “sales” of personal information and targeted advertising in certain locales. For more information on the GPC and how to use a browser or browser extension incorporating the GPC signal, see https://globalprivacycontrol.org/. You can also use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us, and the “sale or share” opt out as described further in this Privacy Policy.

Expeal may disclose personal information when we believe it is required to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property, or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of Expeal’s business assets. In such an event, you may not have the right to opt out of any such transfer.

3. Use of Cookies

Our website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with Expeal, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as your billing address. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features of our Service.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.

4. How Users can Access, Change, Correct, and Delete Their Information

You can access, change, correct, and delete information (including personal information) previously submitted by logging into your Expeal account and editing the relevant data fields. You can also change payment information in your paid Expeal account and remove payment information in terminated or downgraded accounts. Finally, you can modify or delete drafts, delete completed documents, or delete personal information that you previously created in your Expeal account. Alternatively, you may contact our customer service team at support@expeal.com during our regular business hours (9:00am - 5:00pm Monday-Friday Eastern Time) to effect these changes.

5. Your Other Personal Information Rights

You may submit a personal information access or erasure request via email to privacy@expeal.com. Expeal will need to collect information from the requesting party to verify their identity, and will respond within: (a) 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances), or (b) the timeframe required by applicable law if different from the times stated in paragraph (a).

Please be aware that such a request does not ensure complete or comprehensive access or removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by an Expeal user, only that user can delete that document. We reserve the right not to process any privacy requests to the extent not required by applicable law.

In general, Expeal does not request or require customers to provide sensitive personal information. In those cases, if a customer elects to enter sensitive personal information into a legal document created using Expeal Services, Expeal may store or process such sensitive personal information in order to provide document Services to the customer.

6. Security and Retention of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and email address that you use to access our Services. You agree not to disclose your access information to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Expeal of any unauthorized use of your account.

Expeal uses industry standard security measures to secure your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Expeal regularly reviews its security measures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no security measures are perfect or impenetrable. Expeal retains your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Children Under Thirteen

Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of Service. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us as set forth in this Privacy Policy.

8. Changes to this Privacy Policy

Expeal may change the provisions of this Privacy Policy at any time, and will always post the most up-to-date version on our website. We may provide notice by email to you at the last email address you provided us, by posting notice of such changes on our sites and applications, or by other means consistent with applicable law.

9. Contact Information

Expeal welcomes your comments regarding this Privacy Policy. Please contact us at legal@expeal.com.